[Hiring] Patient Access Specialist @St. Luke's Health System

Role Description

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences. Connect serves as a healthcare contact call center, centrally situated in downtown Boise. As the primary gateway to our patients' healthcare journey, we play a crucial role in facilitating their experiences.

This position will support Outpatient Imaging scheduling and order transcription.

Schedule:

• Monday-Friday 11:30am - 8pm

What you can expect:

• Provide extensive support via phone and online channels to patients and healthcare providers
• Manage scheduling logistics, referral coordination, and registration, collaborating with providers and facilities to optimize workflow and minimize delays
• Foster community engagement to bolster patients' healthcare journey
• Use a variety of technologies, tools and resources to support departmental workflows
• Once training is completed, the possibility of remote work is based on employee's proficiency

Qualifications

• Education: High School Diploma or equivalent
• Experience: 1 year of relevant experience

Benefits

• Robust benefits package to support teams both professionally and personally
• Competitive salary and retirement plans
• Support beyond typical medical, dental, and vision offerings
• On-site massages
• On-site counseling via Employee Assistance Program
• Access to the Personify Health Wellness tool
• Formal training and career development offerings