[Hiring] Patient Access Specialist @Premier Health

Role Description

The Patient Access Specialist is responsible for:

• Financial counseling, collecting co-pays and deductibles, and providing financial assistance education to patients and their families.
• Stat registering and scheduling appointments.
• Completion of registration by collecting and entering all pertinent financial and demographic information into the ADT system.
• Verifying insurance benefit information and generating the ABN.
• Reviewing orders for compliance and completing MSP.
• Obtaining financial and treatment consents.
• Placing ordered medical procedures and obtaining pre-certification when applicable.
• Maintaining compliance with regulatory requirements.

The Patient Access Specialist must demonstrate:

• Customer Focus with Patience, Composure, and Compassion.
• Ability to Deal with Ambiguity and effectively cope with change.
• Strong Time Management skills and Interpersonal Savvy.
• Support for Peer Relationships.
• Expert Functional/Technical skills while providing financial assessment and evaluation of each patient entering the hospital.
• Comprehension of the hospital’s financial policies and the ability to apply it to the patient.
• Securing payment for the patient’s hospital liability.
• Maintaining excellent customer service standards at all times.

Patient Access Specialists are required to efficiently perform all duties while ensuring patient confidentiality and privacy rights.

Qualifications

• Minimum Level of Education Required: High School completion / GED.
• Preferred educational qualifications: Associates Degree preferred in healthcare or related business field.
• Position specific testing requirement: Must be proficient in Windows-based computer technology, including keyboarding and typing at least 25 wpm.

Requirements

• Minimum Level of Experience Required: 1 - 3 years of job-related experience.
• Preferred experience: Customer service, general clerical/office, hospital, medical office/clinic, or insurance company.
• Applicable class work may be substituted for previous work experience.

Company Description