[Hiring] Patient Access Specialist @GetixHealth

Role Description

This role involves assisting patients with insurance verification, scheduling clinical services, and ensuring pre-registration requirements are met, with a pay rate of $16/hr and eligibility for quarterly bonuses.

• Maintain patient information
• Secure authorizations
• Ensure accurate scheduling
• Assist with financial responsibilities

*** Must be able to type a minimum of 35 words per minute (WPM). A typing assessment will be administered during the interview process. ***

Key Responsibilities:

• Insurance Verification & Documentation:
  • Capture and verify patient demographics, insurance details (policy numbers, co-pays, deductibles), and benefits eligibility.
  • Secure necessary pre-certifications and authorizations from insurance companies and physician offices.
• Scheduling:
  • Accurately schedule clinical services, ensuring available times are identified and patient demographic and insurance details are confirmed.
• Customer Service:
  • Maintain a professional and helpful relationship with patients, providing support with financial responsibilities and pre-registration requirements.
• Data Entry & Systems Management:
  • Accurately input patient and insurance data into appropriate systems, including procedure/diagnosis codes and authorization details.
• Compliance:
  • Ensure adherence to HIPAA guidelines and organizational policies regarding patient information and financial responsibilities.
• Patient Financial Support:
  • Assist patients in understanding their financial responsibilities and help guide them through the billing and payment processes.
• Team Collaboration:
  • Work closely with internal teams to meet registration goals and minimize errors in scheduling and billing.

Qualifications

• High School Diploma or GED required
• Associate or Bachelor’s degree in Business, Financial/Healthcare fields preferred
• Minimum of 1 year in patient access, financial services, or healthcare-related roles
• 2-3 years of experience preferred
• Proficiency in medical terminology and insurance protocols
• Strong communication skills (oral and written)
• Ability to multitask in a fast-paced environment and meet deadlines
• Experience with hospital billing requirements and documentation processes
• Knowledge of Protected Health Information (PHI) and HIPAA
• Ability to work in a team environment and adapt to flexible schedules
• Bilingual skills are a plus

Benefits

• Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 90 days of full-time employment.
• Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
• 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
• Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
• Flexible Benefits: Customize your benefits package to fit your personal and family needs.