[Hiring] Patient Access Representative I - Scheduling @Orthopaedic Solutions Management Staff

Role Description

The Patient Access Representative I - Scheduling must obtain all information related to the appointment to include patient demographics, related benefit information and method of referral in a call center environment. They must schedule patients based on need and physician protocol.

Qualifications

• Candidate must be a high school graduate.
• 1 or more years of experience in a healthcare environment.
• Registration, scheduling, healthcare benefits experience helpful.
• Excellent customer service and communication skills.
• Must be detail oriented.
• Able to multi-task and handle high call volumes.
• Must have working knowledge of Windows based computer environment and typing skills.

Requirements

• Register all new patients in the computer system by obtaining patient demographics and insurance information and source of referral.
• Confirm and update all information from prior visits if needed.
• Handle all scheduling requests according to physician and authorization protocols.
• Assure compliance with all company plans, policies, and procedures set forth by the Florida Orthopaedic Institute.
• All other duties as assigned.

Benefits

• Full-time opportunities available, with room for career growth and advancement.
• Excellent job security and stability, to promote an optimal work-life balance.
• Be part of this dynamic and growing high-level Patient Access team!

Company Description

At FOI our goal is to provide our patients with world-class orthopedic care. Our mission of providing the best care encompasses not only the care the physician provides, but all medical and administrative aspects of the patients encounter with Florida Orthopaedic Institute (FOI) as well. Every staff member plays a vital role in this mission. We take pride in receiving the Patriot Award from the Department of Defense for the support that we give to National Guard and Reserve members who are employed by FOI. We are committed to encouraging a culture of inclusion reflective of the communities we serve, and we provide equal opportunity to all. Florida Orthopaedic Institute conforms to the spirit as well as to the letter of all applicable laws and regulations.