[Hiring] Patient Access Representative @Ascension

Role Description

You will manage scheduling of patient appointments, ensuring clinical resources and patient time are used with maximum efficiency.

• You will accurately capture demographic and insurance info to ensure a seamless checkout and billing experience.
• You will resolve scheduling hurdles and provide clear, empathetic guidance to patients regarding their pre-service requirements.
• You will support the insurance authorization process to ensure patients get the care they need without delays.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Requirements

• Healthcare experience is strongly preferred.
• Experience scheduling patient appointments via phone and chat correspondence.
• Experience taking high volume calls in a health-care setting.
• Ability to navigate multiple systems in a remote environment.
• Experience with Athena, Epic, Dash, Genesys or Salesforce.

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community