[Hiring] Part-Time Remote Call Center Agents @notifyMD

Role Description

notifyMD is seeking Part-Time Remote Call Center Agents to serve as the friendly, professional voice our clients depend on. This role is ideal for individuals who thrive in fast-paced environments and can skillfully manage a high volume of incoming calls. You will be responsible for delivering an exceptional experience for callers while maintaining high service quality and meeting performance metrics.

Because we support our clients 24/7/365, this role requires availability to work holidays and one weekend day per week.

Please note: This position is strictly open to candidates who currently reside in Puerto Rico.

Qualifications

• A warm, empathetic demeanor and the ability to remain composed with callers.
• Strong written communication skills and a high attention to detail.
• A consistent dedication to reliable attendance and strict scheduled adherence.
• A typing speed of 35WPM and proficient computer skills.

Requirements

• PC or Laptop (No Apple products, tablets, or Chromebooks) with Windows 10 or higher and at least 1GB of available storage.
• Screen resolution of 1600 X 900.
• A wired USB headset with a built-in microphone.
• High-speed internet that can pass our speed test (No satellite).
• The ability to have a direct, wired Ethernet connection (Wi-Fi is not permitted).

Benefits

• Hours: Various Part-Time Shifts, up to 19.5 hours/week.
• Shifts are Monday-Friday, with one mandatory weekend shift (Saturday or Sunday).
• Training: Paid training lasts approximately 1-2 weeks. Once completed, you will transition to your permanent set schedule.

Company Description

notifyMD is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.