[Hiring] Online Customer Service Position @AIL

Role Description

AO | Globe Life is expanding our virtual team and seeking motivated, compassionate, and service-oriented professionals to join us as Remote Benefits Specialists. You'll work virtually with individuals and families, including veterans, union members, association members, and other working families, helping them understand available benefits and financial-protection options.

This opportunity combines:

• Customer Service
• Client Support
• Benefits Education
• Relationship Building
• Consultative Insurance Sales

No previous insurance experience is required. We provide structured training, licensing guidance, mentorship, and ongoing professional development to help motivated candidates learn the business.

Qualifications

• Genuinely enjoy helping people
• Communicate clearly and professionally
• Build trust and relationships easily
• Strong active listener
• Positive and dependable
• Organize time effectively
• Comfortable learning new technology
• Work independently from home
• Coachable and receptive to feedback
• Goal-oriented and motivated by achievement
• Committed to ethical, client-focused service

Requirements

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional home workspace
• Be comfortable using Zoom and web-based applications
• Be willing to complete required training
• Be willing and able to obtain the appropriate state Life & Health Insurance License

Benefits

• 100% Remote / Work From Home
• Weekly Commission-Based Pay
• Performance Bonuses
• Flexible Scheduling
• One-on-One Mentorship
• Renewal & Residual Income Opportunities
• Leadership & Career Advancement
• Medical insurance reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Professional coaching and mentorship
• Recognition incentives
• Performance contests