[Hiring] Online Client Experience Advisor @Hopesglobalgetaways

Role Description

Ready to work from home while helping people plan exciting travel experiences? We're currently expanding our remote team and seeking motivated individuals to join us as an Online Client Experience Advisor.

• Help clients explore vacation options including resorts, cruises, tours, and packaged travel experiences
• Provide destination suggestions based on travel style, timeline, and budget preferences
• Communicate with clients through email, phone, and digital messaging platforms
• Assist with coordinating reservations using approved supplier booking systems
• Monitor itinerary updates and help manage confirmations when needed
• Stay informed about destination highlights, travel promotions, and seasonal opportunities
• Maintain organized client profiles and booking documentation
• Deliver a positive and supportive planning experience from inquiry to confirmation

Qualifications

• Interest in remote customer support or travel planning roles
• Strong communication and people-focused skills
• Ability to stay organized while working independently
• Comfortable using computers and web-based platforms
• Reliable high-speed internet connection required
• Must be 18 years of age or older
• Must reside in the United States, United Kingdom, or another approved region
• No prior travel industry background needed — structured onboarding included

Benefits

• 100% remote position with flexible scheduling
• Step-by-step training and ongoing mentorship support
• Access to professional travel booking systems and supplier partnerships
• Travel incentives and industry-related discount opportunities