[Hiring] Onboarding Analyst @Capital on Tap

Role Description

The Financial Crime team consists of 62 people globally. They are responsible for ensuring that Capital on Tap meets its regulatory obligations in relation to all things AML and CTF.

• Support the Onboarding Journey: Complete KYC and KYB checks across our product range accurately and efficiently.
• Effective Screening: Review PEPs, Sanctions, and Adverse Media alerts, identifying potential risks and escalating complex hits for Enhanced Due Diligence (EDD).
• Clear Communication: Handle "grey area" cases by gathering necessary information and seeking guidance from senior team members.
• Proactive Learning: Contribute ideas to the team on how we can make our checks more efficient for customers.

Qualifications

• Previous experience conducting KYC/KYB checks, with a solid grasp of how to identify PEPs, Sanctions, and Adverse Media hits.
• A background working in a regulated financial services environment, ideally across a range of different customer or product types.
• Experience managing the balance between gathering necessary due diligence and maintaining a smooth, professional journey for the customer.
• Proven ability to communicate with customers or internal stakeholders to request information or explain compliance requirements clearly and professionally.
• Comfortable navigating multiple internal systems and adapting to different risk appetites across a diverse multi-product landscape.
• A proactive approach to learning new regulatory updates and a willingness to suggest process improvements to the wider team.

Requirements

• Stage 1: 30 minute screening call with a Talent Partner
• Stage 2: take home task
• Stage 3: 60 minute interview with a Team Leader in FinCrime

Benefits

• Private Healthcare including dental and opticians services through Vitality
• Worldwide travel insurance through Vitality
• Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
• Salary Sacrifice Pension Scheme up to 7% match
• Octopus EV Salary Sacrifice Scheme
• 28 days holiday (plus bank holidays)
• Annual Learning and Wellbeing Budget
• Enhanced Parental Leave
• Cycle to Work Scheme
• Season Ticket Loan
• 6 free therapy sessions per year
• Dog Friendly Offices
• Free drinks and snacks in our offices