[Hiring] Notary Coordinator @First American

Role Description

Come work for our First American team as a Remote Online Notary Scheduler/Coordinator. This role is remote and the work shift will be 11 am- 8 pm PST. The Remote Online Notary Scheduler/Coordinator provides support to the Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.

• Performs a wide range of administrative duties to gather information and assist in the escrow process
• Duties may include:
  • Scheduling signing appointments
  • Obtaining closing documents from escrow
  • Communicating with customers and escrow staff via phone and email
  • Initiating transaction creation in various applications for the signing appointment
  • Monitoring a team inbox
• Other duties as assigned

Qualifications

• 2+ years experience in an escrow related experience
• High School diploma or equivalent
• Customer service skills
• Problem solving skills
• Strong organizational skills
• Knowledge of MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Knowledge of company and/or client operating systems

Requirements

• Pay Range: $20.34 - $27.12 Hourly, Remote
• This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
• First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
• First American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer.
• First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan