[Hiring] Norwegian Speaking Online Store Advisor @Mercier Consultancy Group

Role Description

We are currently seeking a motivated professional for a Norwegian Speaking Online Store Advisor position in Bulgaria to provide world-class support within the retail sector. This role is perfect for those looking for rewarding jobs in Bulgaria where you can leverage your linguistic skills to enhance the shopping experience for retail customers across online and offline channels.

Key Responsibilities

• Provide exceptional customer support for an international retail brand via phone, email, and live chat.
• Assist customers with order tracking, returns, and inventory inquiries within the online store environment.
• Resolve complex consumer queries, ensuring high satisfaction levels across both online and offline retail touchpoints.
• Maintain a deep knowledge of the product catalog to offer personalized shopping recommendations to Norwegian-speaking clients.
• Process secure payments and manage account updates while strictly adhering to data protection standards.
• Collaborate with internal departments to address logistics and delivery issues efficiently.
• Contribute to the continuous improvement of retail service standards by providing feedback on customer pain points.

Qualifications

• Native or fluent Norwegian (spoken and written).
• Valid EU passport (mandatory).
• Strong communication skills with a focus on retail-oriented customer service.
• Previous experience in retail, e-commerce, or client-facing roles is considered a significant advantage.
• Proficiency in using digital platforms, CRM software, and standard office applications.
• The ability to thrive in a fast-paced environment.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training to ensure your success in the retail industry.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria effortless.
• Attractive Monthly Performance Bonus based on your individual contribution.
• Opportunities for career growth within one of the fastest-growing companies offering jobs in Bulgaria.
• And Much More...

Company Description

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across the continent. We take pride in facilitating life-changing career opportunities, ensuring a seamless transition for professionals seeking high-impact roles, such as this Norwegian Speaking Online Store Advisor position in Bulgaria.