[Hiring] Norwegian Customer Service for FinTech Company @Patrique Mercier Recruitment By Cyriel

Role Description

Patrique Mercier Recruitment is excited to present a career opportunity for individuals who are fluent in Norwegian to become part of a rapidly growing FinTech company in Greece. This position as a Customer Service Representative offers the chance to work in an innovative industry at the forefront of financial technology and includes a fully paid relocation package to support your move.

If you possess a genuine passion for the financial tech sector and take pride in delivering outstanding customer service, this role provides a perfect platform to elevate your professional journey.

In this role, you will be entrusted with the responsibility of providing comprehensive and high-quality assistance to Norwegian-speaking clients, ensuring they receive expert guidance and support as they engage with cutting-edge financial products and solutions.

By joining this forward-thinking and collaborative team, you will have the opportunity to work in a vibrant and inspiring environment in Greece, benefiting from both career growth and a unique cultural experience.

Responsibilities

• Deliver exceptional customer service to Norwegian-speaking clients.
• Assist customers with inquiries related to FinTech products and services.
• Resolve customer issues efficiently while maintaining a professional and courteous attitude.
• Document customer interactions accurately to support continuous improvement.
• Collaborate with team members to achieve team goals and enhance customer satisfaction.
• Participate in training to stay up to date with FinTech product developments and customer service best practices.
• Relocate to Greece with full support provided by the company for a smooth transition.

Qualifications

• Fluency in Norwegian (both written and spoken) is essential.
• A minimum of level B2 in English.
• Strong commitment to delivering excellent customer service.
• Previous experience in customer service, preferably within FinTech or financial services, is an advantage but not mandatory.
• Excellent communication, problem-solving, and interpersonal skills.
• Ability to work both independently and as part of a team.
• Flexibility and willingness to relocate to Greece with full relocation support.
• Positive attitude and eagerness to learn and grow within a dynamic work environment.

Benefits

• Attractive salary.
• Stable job and career development opportunities.
• Fully Paid Relocation Package (Flight, Transfer, and Hotel).
• Health insurance.
• Positive international working environment.