New Patient Coordinator @Spring Fertility
Customer Service
Salary usd 23 - 27 per..
Remote Location
🇺🇸 USA Only
Job Type full-time
Posted 2mths ago

[Hiring] New Patient Coordinator @Spring Fertility

2mths ago - Spring Fertility is hiring a remote New Patient Coordinator. 💸 Salary: usd 23 - 27 per hour 📍Location: USA

Role Description

Be the first point of connection in a patient’s care journey. We are looking for compassionate, service-driven individuals to join our team as Virtual Patient Coordinators. In this role, you'll deliver highly personalized support to patients through phone, email, and live chat, ensuring they feel heard, informed, and taken care of from the very first interaction. Our coordinators play a critical role in making each patient's experience smooth, warm, and stress-free. Whether you are guiding them through registration, answering questions, or preparing them for their first consultation, you will also share what makes Spring special on that first phone call to help patients feel welcomed and valued. You will support providers and internal teams to help ensure successful patient registration.

  • Answers all incoming calls, emails and live chats
  • Transfers calls or takes messages as necessary
  • Registers new patients in electronic medical record
  • Schedules new patient consultations and ensures all new patient questionnaires are completed prior to consultation with provider
  • Emails new patient “welcome packets” after successful registration
  • Provides patients with accurate information when answering questions and concerns
  • Maintains patient records and protects patient confidentiality

Qualifications

  • Prior experience in a hospitality, retail, or customer-facing role
  • Strong communication skills
  • Someone who finds purpose in helping others and values meaningful work
  • Bachelor's Degree

Requirements

This is a full-time non-exempt remote position which may be required to work both EST and PST hours.

Compensation

The salary range for this role is $23-27/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees.

*You must reside in and intend to work from one of the following states to be eligible for remote employment - AZ, CA, CO, CT, DE, FL, GA, IL, IN, MA, NJ, NV, NY, OR, PA, TX, VA, WA

Benefits

Investing in You Today and Tomorrow

Supporting your well-being

  • Competitive medical, dental, and vision plans
  • Paid time off to recharge and enjoy personal time
  • Access to BetterHelp therapy sessions for mental and emotional wellness
  • Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future

  • 401(k) with up to a 4% company match
  • Comprehensive fertility and parental leave benefits
  • Career development opportunities in a fast-growing organization
  • Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

Before You Apply
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
New Patient Coordinator @Spring Fertility
Customer Service
Salary usd 23 - 27 per..
Remote Location
🇺🇸 USA Only
Job Type full-time
Posted 2mths ago
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Unlock 147,291 Remote Jobs
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply
Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
Unlock 147,291 Remote Jobs
×

Apply to the best remote jobs
before everyone else

Access 147,291+ vetted remote jobs and get daily alerts.

4.9 ★★★★★ from 500+ reviews
Unlock All Jobs Now

Maybe later