[Hiring] NEMT Operations Associate @Wingz PH

Role Description

As Wingz continues to grow in the NEMT field, we are expanding our team to keep up with demand. Accepted candidates may start in a Support Team capacity and can be moved into one of the following specialized roles based on their skills, performance, and our operational needs:

• Market Associate
  • Build and manage relationships with healthcare facilities, brokers, and partners
  • Drive outreach, pipeline activity, and market growth in assigned US territories
  • Best fit: business development, sales, client relations, partnership management
• Driver Safety & Reliability
  • Monitor driver performance and safety scores
  • Investigate incidents and implement corrective action protocols
  • Best fit: fleet operations, logistics, QA, safety management, transport compliance
• Driver Onboarding
  • Manage end-to-end driver onboarding — documentation, background checks, training, system enrollment
  • Ensure every driver is deployment-ready before their first trip
  • Best fit: HR operations, people operations, workforce admin, talent coordination
• Compliance
  • Ensure operations align with NEMT federal and state regulations
  • Maintain audit-ready records and resolve compliance gaps
  • Best fit: regulatory compliance, healthcare admin, risk management, policy implementation

Qualifications

• Structured thinker — analyzes situations clearly before acting
• Strong executor — follows through with urgency and precision
• Resolution-driven — owns problems end-to-end until resolved
• Standards-oriented — implements protocols consistently without being prompted
• Accountable — self-managed, reliable, and holds a high personal standard
• Minimum 3 years of relevant experience in any of the tracks above
• Strong written and verbal English — professional and confident
• Comfortable working independently in a remote, US-facing environment
• Proficient with data, trackers, dashboards, and operations tools
• Experience with US-based clients or companies is a strong advantage
• Leadership or team coordination experience is a significant advantage — considered for senior or lead-level placement

Requirements

• Work Schedule: US Hours (EST)
• Employment Set-up: Remote (Independent Contractor)
• Employment Type: Full-Time / Long Term
• Salary Rate: USD 700 - 1,000/ Month
• Pay-out Frequency: Semi-monthly
• Equipment: Self-Provide

Benefits

• 10 PTO and HMO after the probationary period