[Hiring] MSP Program Coordinator @The Planet Group

Role Description

The Program Coordinator provides essential administrative and operational support for an MSP Program. Working closely with leaders, this role helps keep all staffing workflows running smoothly. The coordinator supports recruiters, contractors, and internal operations teams by managing documentation, scheduling, system updates, and day-to-day coordination activities.

This role is ideal for someone early in their MSP or staffing operations career who is detail-oriented, organized, and eager to learn MSP program processes.

Key Responsibilities:

• Assist with tracking candidate submissions and updating records in applicant tracking system
• Coordinate interview logistics between recruiters, contractors, and hiring managers
• Help collect required documentation for onboarding and extensions (IDs, forms, background check status, start dates)
• Maintain accurate candidate, job, and contractor records within applicant tracking system according to program standards plus support weekly trackers
• Escalate issues appropriate to leader when process or system discrepancies occur
• Request feedback on submitted candidates from managed accounts and relay information received to the designated team member(s)
• Serve as a point of contact for contractors for basic questions related to onboarding steps, time entry, or program processes
• Assist with onboarding and offboarding instructions and action items
• Prepare simple dashboards or weekly summaries on recruiting activity, contractor starts, and outstanding tasks, as needed
• Ensure accurate data entry to support monthly and quarterly reporting completed by the Program Manager
• Assist with maintaining program documentation and SOPs
• Help prepare materials for internal and client review meetings
• Support coordination of quarterly onsite meetings/events
• Assist with internal training logistics and documentation updates

Qualifications

• 2-3 years of experience in staffing, recruiting/HR coordination (MSP support experience preferred)
• Proficiency with Excel, shared trackers/applicant tracking system, and basic reporting tools (preferably PowerBI)
• Strong organization skills with excellent attention to detail
• Strong communication and customer service skills
• Ability to multi-task and effectively prioritize workload
• Ability to work independently and manage multiple priorities and deadlines in a fast-paced environment

Benefits

• Unlimited PTO
• Medical, dental, and vision Insurance
• 401(k) with company match
• Life insurance, short-term & long-term disability, and other supplemental benefits
• A collaborative, growth-oriented culture with ongoing learning and development opportunities
• Base salary: $55,000

Company Description

The Planet Group is a global professional services firm delivering strategic staffing and advisory solutions. We operate at the intersection of talent and transformation – connecting the right people with the right opportunities in the areas of technology, engineering, accounting & finance, digital marketing, and manufacturing.

We are committed to diversity, equity, and inclusion (DEI) and celebrate our differences while fostering an environment where each person can bring their authentic self to work.