[Hiring] Luxury Services Consultant @Hopesglobalgetaways

Role Description

We are looking for polished, detail-focused individuals to join our remote team as Luxury Services Consultant. In this role, you will assist clients who are seeking elevated vacation experiences by:

• Researching premium options
• Coordinating selected services
• Ensuring important planning details are handled with care

This position is a strong fit for individuals who enjoy high-level customer service, thoughtful communication, research, and organization. Previous travel-industry experience is not required. Training and continued educational resources are provided.

Qualifications

• Excellent written and verbal communication skills
• Professional, polished, and service-oriented approach
• Strong organization and attention to detail
• Ability to provide personalized and attentive client support
• Comfortable researching and comparing premium vacation options
• Ability to manage multiple requests, priorities, and deadlines
• Willingness to learn supplier platforms, digital systems, and new processes
• Dependable follow-through and effective time-management skills
• Flexible and resourceful when client needs or arrangements change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualified regions

Requirements

• Learn about each client's preferred destinations, travel dates, budget, interests, expectations, and special requests.
• Research luxury resorts, upscale hotels, cruises, private transportation, tours, excursions, activities, and other premium vacation services using approved resources.
• Assist with coordinating selected arrangements and keep reservation details, confirmations, schedules, and itinerary information organized.
• Maintain responsive communication by providing updates, answering routine questions, following up on outstanding items, and assisting with standard changes or special requests.
• Review arrangements for accuracy, monitor key deadlines, maintain detailed client records, and continue building knowledge of destinations and supplier offerings.

Benefits

• Fully remote opportunity with flexible part-time and full-time scheduling
• Structured onboarding and training for individuals new to the industry
• No previous professional travel experience required
• Ongoing team guidance and access to educational resources
• Supplier and destination learning opportunities
• Opportunities to develop luxury service, client communication, research, and coordination skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Collaborative virtual team environment