[Hiring] Level2 Lifestyle Coach @UnitedHealth Group

Role Description

The Lifestyle Coach reports to the Coaching Team Lead and manages a roster of approximately 450 active participants with Type 2 Diabetes through telephonic and chat communication. This certified professional supports sustainable health and wellness behavior change through member-centric coaching, aligned with the National Board for Health & Wellness Coaching (NBHWC) scope of practice.

• Serve as the primary point of contact for members, guiding them through meaningful lifestyle changes
• Coordinate care with Registered Dietitians, Nurses, and Providers as needed
• Deliver structured coaching sessions via phone, chat, and group formats
• Tailor sessions based on member tenure, Time in Range (TIR), and Stage of Change
• Apply motivational interviewing, active listening, and behavior change techniques
• Help members identify strengths, resources, and barriers
• Guide goal-setting using realistic, measurable, and meaningful health outcomes
• Conduct 15–30 minute telephonic coaching sessions using evidence-based information

Qualifications

• National Board-Certified Health and Wellness Coach (NBC-HWC) or working on attaining it
• 1+ years of coaching/behavior change experience with proven results
• Experience working with groups and individuals virtually (telephonic, etc.)
• Experience working in healthcare environment regulated by HIPAA
• Proficient in Microsoft Word, Excel and Outlook

Requirements

• Must be available to work Monday – Friday 8:00 am - 5:00 pm CST (3 days/week) and 11:00 am-7:00 pm CST (2 days/week)
• Flexibility to work remotely from anywhere within the U.S.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)