[Hiring] Lead Nurturing & Appointment Setting Virtual Assistant @Excello

Role Description

We are looking for a Bilingual Lead Nurturing & Appointment Setting Virtual Assistant to support a fast-growing construction and renovation company. In this role, you will be responsible for engaging with leads, nurturing prospects, and scheduling appointments through consistent follow-up across multiple channels. You will play a key role in maintaining strong communication with both new and existing clients while supporting overall business growth.

Key Responsibilities

• Conduct outbound calls to leads and prospects from CRM databases
• Re-engage past leads and follow up consistently via phone, email, and text
• Qualify prospects and schedule appointments for the sales team
• Maintain accurate records and updates within the CRM
• Track daily outreach activities and follow-up sequences
• Communicate promotions and services to potential and existing customers
• Collaborate with internal teams to ensure smooth appointment coordination

Qualifications

• Previous experience in lead generation, appointment setting, or sales calling
• Strong bilingual communication skills (English & Spanish)
• Experience using CRM systems
• Ability to manage high call volumes and consistent follow-ups
• Strong interpersonal and communication skills
• Organized, detail-oriented, and results-driven

Requirements

• Nice to Have: Experience in construction, home services, or similar industries
• Background in customer service or sales-driven environments

Work Details

• Schedule: Monday to Friday
• Hours: 8:00 AM – 5:00 PM (EST, flexible)
• Type: Remote
• Employment Type: Independent Contractor

Benefits

• Competitive compensation
• Weekly payments
• Growth and development opportunities
• Ongoing support and training
• A collaborative and supportive team environment