[Hiring] Jr/Mid Client Service @Workana

Role Description

As a Client Services, you will manage client strategies, foster relationships, and ensure seamless execution of growth campaigns. This interdependent role complements the Growth Marketer, prioritizing passion and adaptability over strict experience.

Responsibilities

• Lead client strategy from intake to delivery, coordinating with Growth Marketer and AI Technologist.
• Handle client communications, adapt to needs in resorts/restaurants sector, and drive project success.
• Monitor KPIs, provide updates, and upsell bespoke services enabled by proprietary tech tools.
• Support occasional travel for Mexico City pitches or US client meetings.

Qualifications

• Experience in client services, account management, account coordination, or customer-facing agency work.
• Able to manage multiple clients and priorities at once.
• Interest in or exposure to growth marketing, digital marketing, or campaign environments.
• Excellent English; EST/CST availability (PST exceptional); Mexico City preferred.
• Open to profiles ranging from junior to more experienced, as long as there is strong client instinct, adaptability, and drive.

Benefits

• Compensation in USD.
• Fully remote work.
• Career growth in an international company.