[Hiring] Italian-Speaking Support for Disney Plus @Patrique Mercier Recruitment By Cyriel

Role Description

Join Our Magical Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for an Italian-Speaking Support representative for Disney Plus, with the flexibility to work from home anywhere in Greece! If you are fluent in Italian and passionate about delivering exceptional customer service for a leading entertainment platform, this role is perfect for you.

As a key member of our support team, you will assist Italian-speaking Disney Plus subscribers with their inquiries, ensuring a seamless and delightful user experience. Benefit from the comfort of remote work while enjoying the beautiful surroundings of Greece. If you're ready to bring a little magic to customers’ screens, apply today!

• Provide excellent customer support to Italian-speaking Disney Plus users via phone, email, and chat.
• Assist customers with technical issues, billing, account management, and general inquiries.
• Document customer interactions accurately in our CRM system.
• Collaborate with team members to meet service goals and ensure customer satisfaction.
• Participate in regular training sessions to stay updated on Disney Plus products and policies.

Qualifications

• Fluency in Italian - both written and verbal - is essential.
• Technical aptitude and ability to troubleshoot common streaming issues.
• Previous experience in customer support or entertainment services is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• Reliable internet connection and a suitable home workspace for remote work.

Benefits

• Monthly Performance Bonus
• Fully Paid Relocation Package (Flight, Transfer and 2 weeks Hotel)
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Free Greek lessons
• And More...

Company Description