[Hiring] Italian speaking Customer Support Agent @FlowDesk CX

Role Description

Have you ever dreamed of living in the cradle of civilization while building a career with a global leader? We are looking for Italian-speaking Customer Service Advisors to join an international hub in Athens, Greece. This is more than just a customer service role—it's an opportunity to be part of a diverse community in a city where history meets a vibrant modern lifestyle.

• You will be the voice of support for our Italian-speaking customers, ensuring every interaction is exceptional.
• Support Excellence: Provide high-level assistance via phone and email on a wide range of issues.
• Ownership: Take full responsibility for customer queries, ensuring they are resolved accurately and on time.
• Connection: Build meaningful, professional relationships by answering questions in a friendly and courteous manner.
• Technical Guidance: Confidently guide customers through troubleshooting steps for connectivity and devices.

Qualifications

• Fluency in Italian (C1/C2)
• Strong command of English (B2)

Requirements

• The ability to provide valid and complete information using the right procedures.
• EU Citizenship or a valid residence card.

Benefits

• Competitive salary packages with performance-based bonuses.
• Relocation support package to help you move to Greece with ease.
• Comprehensive health coverage and private healthcare plans included.
• Possibility of working from home while based in Greece.