[Hiring] Italian Speaking Customer Experts for Electronics Leader @Mercier Consultancy Group

Role Description

We are currently scouting for talented individuals to join our team as Italian Speaking Customer Experts for an Electronics Leader position in Greece. This is a unique opportunity to represent a global giant in the consumer electronics industry, providing premium support to customers while enjoying one of the best relocation packages among jobs in Greece today.

• Provide high-quality technical and product support for a world-renowned consumer electronics brand.
• Assist Italian-speaking customers with troubleshooting, product setup, and warranty inquiries through various communication channels.
• Maintain comprehensive knowledge of the latest electronics innovations, gadgets, and software updates to offer accurate guidance.
• Ensure customer satisfaction by delivering efficient, friendly, and expert solutions in the Italian language.
• Document customer interactions and feedback accurately to contribute to the continuous improvement of the electronics service ecosystem.
• Collaborate with internal teams to resolve complex technical issues and provide feedback on emerging product trends.
• Participate in ongoing product training to maintain the highest standards of professional expertise.

Qualifications

• Native or fluent Italian (spoken and written).
• Strong command of the English language for internal communication.
• Valid EU passport or a valid work permit for Greece.
• Passionate about consumer electronics, digital trends, and providing stellar user experiences.
• Excellent communication and problem-solving skills, critical for this Italian-speaking customer support role.
• Previous experience in a customer-facing or electronics-focused environment is considered a significant advantage.

Benefits

• Competitive Monthly Salary.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus.
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided).
• Fully Paid Training on the latest consumer electronics technology.
• Comprehensive Private Health Insurance.
• Professional growth opportunities within a multicultural environment.
• Relocation support from our dedicated team to ensure a smooth transition to life in Greece.

Company Description

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations. We pride ourselves on delivering bespoke career solutions that empower professionals to excel in global markets while fostering long-term career growth.