[Hiring] Italian Speaking Call Agent @Global Data Collection Company

Role Description

GDCC – Global Data Collection Company is looking for Italian-speaking Freelance Call Agents based in Italy to join our international market research team. In this role, you will conduct structured telephone or online interviews in Italian for market research projects. You will collect opinions and information from participants using prepared survey scripts. This is a research-only position. The role does not involve sales, marketing, lead generation, or selling products or services.

All selected candidates receive free training and a full introduction to the company and role before starting live projects. No previous call center or market research experience is required.

What You Will Do

• Conduct structured telephone or online market research interviews in Italian.
• Follow survey and interview scripts accurately.
• Ask questions in a neutral and professional manner.
• Record responses accurately according to project requirements.
• Maintain a professional and respectful communication style.
• Follow GDCC's quality and data-collection procedures.

Requirements

• Italian language skills at C2 level are required for conducting interviews professionally.
• Good communication skills and clear pronunciation.
• Basic English language skills for internal communication and training.
• Ability to work independently in a quiet environment with minimal background noise.
• Good typing and computer skills.
• Reliable internet connection and a suitable basic computer setup.
• Call center, customer service, interviewing, or similar experience is an advantage but not required.
• Secondary education or equivalent experience.
• Must be based in Italy due to project requirements and time-zone considerations.
• Availability for a minimum of 16 hours per week, subject to project requirements.
• Availability required Monday to Friday evenings and on weekends.

Benefits

• Fully remote freelance work from Italy.
• Evening and weekend working opportunities.
• Opportunity to combine freelance work with studies or other commitments.
• International and multicultural working environment.
• Work with an international research organization representing more than 40 nationalities.
• Performance-based bonus opportunities.
• Free training and onboarding.
• No candidate fees.