[Hiring] International Relocation Coordinator @Anywhere

Role Description

Due to continued growth and success we are looking for enthusiastic customer service professionals to work in a varied and fast paced environment which offers great benefits and long term career opportunities. A role where no two days are the same, and each day will supply new challenges to face head on whilst you provide exceptional customer service.

In this role, you will be working from home, supplied with virtual onboarding and training. With occasional travel to our Swindon Hub, you do have to be located within the UK for this role. You will serve as the prime navigator and owner of the relocation process for the assignees from start to finish. Working within a busy environment with multiple customers to co-ordinate every aspect of the relocation process.

• Act as the single point of contact and coordination for all phases of the international relocation process making sure this is handled with integrity, professionalism, and understanding on an international scale.
• Coordinate and manage the delivery of all relocation services based on individual client policies.
• Build long term relationships with all customers and ensure an excellent customer service is provided and in a timely manner.
• Manage and maintain all internal and external relationships.
• Take responsibility for all elements of the relocation and demonstrate knowledge on all services and products.
• Demonstrate the ability to think creatively while working independent of underpinning processes.

Qualifications

• Previous experience in global mobility is desired but not essential.
• Minimum of 2-3 years’ experience in a role requiring strong customer service/coordination/project management skills.
• Excellent organisation and multi-tasking skills.
• Ability to work both on personal initiative and in a team environment.
• High level of accuracy and process oriented.
• Experience travelling and living abroad is a plus.

Requirements

• Ability to manage a high volume of work and a busy mailbox within a fast paced environment.
• Flexibility and lateral thinking.
• Strong customer service skills or a strong project coordination background.

Benefits

• Extensive new hire training.
• Full IT equipment provided.
• Reward & Recognition Programmes.
• 23 days holiday plus bank holidays.
• Additional days off for your birthday and for Christmas Eve.
• Private Medical Scheme.
• Long Term Sickness insurance.
• Pension Scheme.
• Life Insurance.
• Employee discount platforms.
• Wellbeing initiatives.
• Employee Resource Groups.