[Hiring] International Assignment Consultant II @Anywhere

Role Description

• Maintain an assigned caseload while providing single point of coordination for all phases of international relocation activities on behalf of the Client as outlined in contractual agreement.
• Demonstrate knowledge of Cartus products and services in all interactions.
• Deliver Cartus products and services to assigned customers according to Cartus and Client standards, programs, and policies.
• Manage CAD report to ensure Service Status Maintenance compliance and move milestones.
• Maintain and enhance relationships with internal Cartus departments and external suppliers.
• Manage and maintain data within Cartus systems to adhere to Cartus and Client audit requirements.
• Identify areas of improvement relating to services, processes, and policies.
• Recognize, identify, and promote opportunities to generate increased revenue.
• Participate in special projects as needed.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Previous experience with international relocation required.
• Experience living or working abroad preferred.
• 2-3 years customer service experience required.
• Demonstrates ability to be proactive and excel in a fast-paced environment.
• Proficient computer skills and in-depth knowledge of relevant software and systems (Microsoft Outlook, Excel, etc.).
• Exemplary written and verbal communication skills.

Requirements

• Customer advocacy and superior customer service skills.
• Clear and concise written and verbal communication skills.
• Strategic thinker - strong judgment and decision-making skills.
• Interpersonal / Influencing skills.
• Detail oriented; ability to multitask.
• Strong relationship management skills.
• Organizational and planning skills.
• Proficient in being proactive.
• Excellent problem analysis and problem-solving ability.
• Ability to understand and adapt to customer, client, and business needs.
• Interest in growth opportunities.
• Independent thinker, who also works well in a team.
• Cultural awareness.
• Innovative and resourceful.
• Ability to be flexible.
• Manage stress and pressure.

Company Description

Cartus is leaning into its essence, Where Mobility Meets Agility®. With nearly 70 years in operation, Cartus is an industry leader in global talent mobility and corporate relocation services. Cartus manages all aspects of an employee’s move across 190+ countries to facilitate a smooth transition in what otherwise may be a stressful process. The company supports hundreds of corporate and government clients—including more than a third of Fortune 100 companies—with domestic and international mobility, recruitment and talent management, outsourcing, policy consulting and DEI mobility solutions, international assignment compensation and gross-up services, remote and hybrid workforce solutions, and language and intercultural solutions. Cartus is a subsidiary of Anywhere Real Estate Inc.