[Hiring] Insurance Representative @Afni, Inc.

Role Description

This position is for auto insurance sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance.

• Deliver world-class customer service to inbound callers
• Utilize product knowledge to troubleshoot and solve customer concerns with empathy and efficiency
• Process orders, update accounts, and maintain records
• Effective multitasking and strong attention to detail

Qualifications

• Exceptional communication and active listening skills
• Ability to build rapport and handle difficult situations professionally
• Navigate multiple systems while maintaining a positive attitude under pressure
• Quick-thinking problem solver
• Self-motivated with a strong work ethic and effective time management in a home office setting
• Sales-focused mindset: Proven ability to sell and upsell products/services while delivering excellent customer service
• Minimum 6 months in a sales role
• A minimum of 6 months of work-at-home experience is required
• Available for paid training to include 2 weeks of licensing, 3 weeks of product training, and 4 weeks of continued training
• Available to work 8-hour shifts any day of the week (40 hours/week), including weekends and some holidays, between 7:30am - 12:30am EST
• Previous Work at Home experience preferred
• Must pass a background screening, be at least 18 years old, have a GED or High School Diploma, and be legally permitted to work in the United States

Requirements

• Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
• 25Mbps Download/10Mbps Upload
• Ping Rate – Less than 100 ms
• A private workspace with desk/chair where surrounding noise cannot be heard or present during working hours
• Ability to be on webcam during working hours

Benefits

• A training program and leadership team that believes in you
• Paid personal time off
• Paid sick time
• Health/vision/dental benefits
• 401k with matching contributions
• Tuition reimbursement program