[Hiring] Insurance Customer Advocate @AIL

Role Description

Be the trusted person clients turn to when they need clarity about insurance protection. AO Globe Life is hiring Insurance Customer Advocates to work remotely with clients and help them understand available life, accident, and supplemental health insurance options. This is more than a traditional customer service role. You will have the opportunity to build relationships, educate clients, develop professional sales skills, and earn based on your performance.

• Work with warm leads provided by the company
• Schedule virtual appointments with prospective clients
• Conduct client needs reviews
• Explain insurance coverage in a clear, respectful manner
• Follow up with clients and answer questions
• Support a positive, professional client experience

Qualifications

• Excellent verbal and written communication
• Strong active-listening skills
• Customer-focused attitude
• Detail-oriented work style
• Comfort with computer systems
• Self-discipline in a remote work environment

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Work-from-home opportunity
• Warm leads with no cold prospecting requirement
• Weekly pay and unlimited earning potential
• Medical insurance premium reimbursement
• Comprehensive training and continuous coaching
• Incentive programs
• No overhead expenses
• OPEIU Local 277 union representation
• A long-term opportunity with a 70-year member-focused organization

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

Company Description

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.