[Hiring] Infusion Authorization Specialist @St. Luke's Health System

Role Description

At St. Luke’s, Infusion Authorization Specialists are a pivotal role that involves extensive interaction with various internal and external stakeholders. These subject matter experts engage with:

• Insurance companies
• Third-party payers
• Prescription benefit management companies
• Governmental peer review organizations
• Referring physicians’ offices

This is a remote position that will require 4-6 weeks training in Boise, Idaho.

Shift details:

• Monday-Friday 8:30am-5pm

What you can expect from this role:

• Obtaining insurance prior authorizations for episode-based infusion treatment referrals primarily administered in SLHS non-oncology infusion centers
• Providing clear and effective communication to guide providers, patients, and insurance companies through the authorization process, including multitasking and communicating via Microsoft Teams, Outlook, and Epic
• Working proficiently in various insurance portals to submit prior authorizations, perform benefits investigations, and follow up on submission statuses
• Other duties as assigned

Qualifications

• High School Diploma or Equivalent
• At least three (3) years of healthcare experience, specifically in one or more of the following areas: authorization, billing, registration, financial advocacy, or home infusion authorizations
• Must live in Idaho, Arizona, Utah or Oregon

Requirements

• EPIC experience
• 2 years direct experience with infusion, home infusion authorizations or medical authorizations

Benefits

• Robust benefits package to support teams both professionally and personally
• Competitive salary and retirement plans
• Support in benefits beyond typical medical, dental, and vision offerings
• On-site massages
• On-site counseling via Employee Assistance Program
• Access to the Personify Health Wellness tool
• Formal training and career development offerings