[Hiring] Healthcare Customer Service/Sales Representative @Insight Therapy Solutions

Role Description

We’re looking for a driven and results-oriented Healthcare Customer Service/Sales Representative to help expand access to mental health services across the U.S. In this role, you’ll connect with individuals and organizations, guide them toward the right care, and play a direct role in helping people access therapy when they need it most.

If you’re someone who enjoys meaningful conversations, thrives in a target-driven environment, and takes ownership of your results, this role offers both impact and growth.

Qualifications

• At least 2 years of sales experience (preferably in U.S. healthcare or mental health services)
• Experience working remotely or in a BPO environment is a plus
• Familiarity with U.S. insurance eligibility is an advantage (not required)

Requirements

• Strong communication skills in English (C1 level or above, written and spoken)
• Confident in sales conversations, with the ability to influence and guide decisions
• Highly organized and able to manage multiple tasks independently in a remote setup
• Comfortable navigating ambiguity and adapting to evolving processes
• Empathetic and able to support clients who may be in emotional or mental distress
• Quick to learn new tools and systems (e.g., EHRs, Google Workspace, CRMs, communication platforms)
• Strong problem-solving mindset with attention to detail
• Proven track record in sales, with consistent achievement or overachievement of targets
• Experience in lead generation, prospecting, and outbound outreach (including cold calling)
• Self-motivated, resilient, and able to maintain momentum in a fast-paced environment

Benefits

• Fully remote, 100% work-from-home
• Monthly health stipend
• Paid U.S. holidays
• Paid Time off
• Performance-based bonus structure
• Birthday Leave
• Opportunity to grow within a fast-scaling healthcare company

Company Description

Insight Therapy Solutions is a growing mental healthcare organization focused on making quality therapy accessible to individuals and communities. As we expand, we continue to build a team that cares deeply about both results and the people behind them.