[Hiring] Guest Services Representative @Genovaire Travel Group

Role Description

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience.

• Respond to traveler inquiries and provide assistance across communication channels
• Support booking updates and special travel requests
• Share clear details about travel policies and trip preparation
• Monitor upcoming trips and confirm arrangements with clients
• Maintain professional and courteous communication at all times

Qualifications

• Strong customer-service mindset
• Clear written and verbal communication skills
• Detail-oriented and dependable
• Comfortable working independently in a remote setting
• Ability to adapt to digital booking and communication platforms

Benefits

• 100% remote role
• Flexible hours
• Structured training resources
• Collaborative team atmosphere
• Growth opportunities within the organization