[Hiring] Guest Experience Itinerary Advisor @Hopesglobalgetaways

Role Description

We're welcoming motivated individuals to join our growing virtual team as Guest Experience Travel Advisor. In this position, you'll play an important role in helping clients feel confident and prepared as they plan upcoming trips by guiding them through coordination steps, sharing helpful travel information, and keeping arrangements organized from start to finish.

This role is ideal for people who enjoy supporting others, staying on top of details, and working in a flexible remote environment where communication and organization make a real impact. Whether you're experienced in customer-facing roles or exploring a new path in travel services, structured onboarding and continued support are provided.

Qualifications

• Individuals who enjoy working directly with clients
• Strong communicators who stay organized across multiple tasks
• Self-motivated professionals comfortable working independently
• People confident using everyday online tools and communication platforms
• Must be at least 18 years of age
• Applicants must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions

Requirements

• Connect with clients to understand travel plans, preferences, and scheduling needs
• Assist with organizing accommodations, transportation services, and excursion selections
• Share progress updates related to reservations and coordination timelines
• Review destination options and service availability through approved partner tools
• Respond to traveler questions using phone, email, and secure digital messaging platforms
• Help coordinate itinerary updates when changes arise
• Maintain clear and accurate planning notes within internal systems
• Participate in virtual orientation sessions and ongoing development opportunities

Benefits

• Fully remote position with flexible scheduling flexibility
• Supportive onboarding designed for success from day one
• Access to trusted travel coordination platforms and supplier networks
• Continued learning opportunities to strengthen planning skills
• Eligibility for travel-related perks and recognition programs
• Potential pathways into advanced travel planning or advisory roles