[Hiring] Group Planner @Yates Travel

Role Description

This entry level role is great for someone who enjoys connecting with people, loves sharing destination ideas and travel experiences, and wants the freedom to work remotely—or anywhere with a dependable internet connection. No experience is required. What matters most is enthusiasm, curiosity, and a willingness to grow.

• Provide friendly, consistent customer support through phone, email, and messaging
• Help clients explore and book travel options like cruises, resorts, flights, and vacation packages
• Review itineraries, payment details, and travel documents with customers
• Research destinations, promotions, and travel options that match each client's needs
• Assist with simple booking or account related questions
• Keep communication clear and steady throughout the planning process
• Use travel platforms, booking tools, and customer service best practices

Qualifications

• A positive, energetic, people focused attitude
• Strong communication skills with a warm, professional tone
• Basic computer skills and comfort learning new tools
• Good organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Benefits

• Fully remote with flexible scheduling
• Beginner friendly
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure