[Hiring] Graduate Apprentice Trainee @Toyota Industries Corporation

Role Description

Bastian Software Solutions is currently looking for individuals with strong technical skills and a passion for troubleshooting to join our Support group. This is a customer facing position, so this individual must have strong communication and customer service skills. Our team remotely supports production environments all around the globe to resolve issues and minimize the impact to production.

• Troubleshoot both software and hardware issues
• Find yourself troubleshooting in-house applications, 3rd party applications, data mining, report building, writing and working with complex queries, database management, indexing, and potentially promoting a software fix
• Take pride in your work and be personally responsible for keeping our customers' multi-million-dollar operations running smoothly

Qualifications

• 1-2 Years of experience
• BE Computer Science / IT, MCA

Requirements

• Strong computer skills including Microsoft Office, Microsoft Project, and various Databases (SQL Server and Oracle)
• Willing to travel 15-20% for site visits for preventative maintenance and support of critical issues
• Minimum one year of experience troubleshooting Exacta as an Analyst II
• Excellent customer service skills; remain positive and calm under pressure
• Excellent troubleshooting abilities and analytical skills
• Ability to write and understand Advanced SQL Queries
• Ability to modify and create SSRS Reports, Stored Procedures, and Triggers
• Ability to review and use Source Code to troubleshoot issues
• Ability to diagnose and fix source code
• Superior oral and written communication skills

Company Description