[Hiring] Global Mobility Agent @Jobbatical

Role Description

We are looking for a Global Mobility Agent to join our team. You will be the bridge between complex Spanish bureaucracy and a smooth "soft landing" for our clients. You don't need prior immigration experience—we will provide all the training you need. What you do need is a native-level command of Spanish and a deep understanding of what it’s like to live and navigate the system in Spain.

As a Global Mobility Agent, you will independently manage relocation cases within Spain from start to finish. This is a high-impact role where your empathy and organizational skills directly affect someone’s new life chapter.

• Case Management: Lead mobility cases within Spain, guiding clients through administrative processes (NIE/TIE), city registration (empadronamiento), and settlement.
• Operational Support: Assist with our internal platform setup and contribute to making our relocation technology even smarter.
• Coordination: Liaise with external partners and internal teams to ensure a seamless experience.
• Knowledge Sharing: Work with our global team to share best practices on the Spanish administrative landscape.

Qualifications

• Language Mastery: Fluent, native Spanish (C2 level) is a must. You must be comfortable navigating complex administrative conversations and written documents.
• Spanish Life Experience: You have previously lived in Spain and have a general grasp of its geographical regions and how its public administration (Hacienda, Seguridad Social, etc.) functions.
• The Remote Mindset: You are a self-starter who thrives in an independent, remote-first environment.
• Solution-Oriented: When a client hits a bureaucratic wall, you are the one who finds the door.
• Tech-Fluent: You are comfortable using modern platforms and AI-driven tools.
• Communication: High empathy and the ability to explain complex steps in simple, professional terms.

Benefits

• Solid compensation package
• YOLO days on top of generous annual holiday days
• Any hardware you need: Mac, headphones, etc.
• Flexible working hours and remote-first culture
• The opportunity to work with passionate professionals changing the world of immigration
• A lot of international challenges to help you grow and thrive