[Hiring] German Speaking Search Engine Customer Expert @Mercier Consultancy Group

Role Description

We are currently seeking a sophisticated professional for a German Speaking Search Engine Customer Expert position in Greece, serving the prestigious world of luxury goods. This role is ideal for individuals seeking high-quality German-speaking jobs who wish to blend their language expertise with premium brand management while enjoying the vibrant lifestyle of the Mediterranean.

• Provide high-touch, white-glove customer support for discerning clients within the elite luxury goods industry.
• Manage search engine-related queries with precision, ensuring brand alignment and premium service standards.
• Maintain a deep understanding of exclusive product catalogs to offer personalized recommendations to our international clientele.
• Navigate complex inquiries regarding luxury acquisitions and digital services with professionalism and cultural sensitivity.
• Collaborate with cross-functional teams to elevate the digital user experience for high-net-worth customers.
• Ensure all interactions reflect the sophistication and heritage associated with our prestigious luxury partners.
• Handle sensitive information with total discretion and commitment to brand exclusivity.

Qualifications

• Native or fluent German (spoken and written) is mandatory for this role.
• Valid EU passport or work permit required for these exclusive jobs in Greece.
• A strong passion for the luxury goods industry and an eye for detail.
• Excellent communication skills, capable of maintaining a professional, premium tone in all customer interactions.
• Strong digital literacy and proficiency in navigating search engine environments.
• Previous experience in customer relations, premium retail, or concierge services is considered a significant advantage.

Benefits

• Competitive Monthly Salary with 13th and 14th salary payments annually.
• Monthly Performance Bonus linked to service excellence and quality targets.
• Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation.
• Comprehensive health insurance coverage.
• Fully paid intensive training program to prepare you for the German Speaking Search Engine Customer Expert position in Greece.
• Career development opportunities within an elite international firm.
• Relocation support from the expert team at Mercier Consultancy Group.

Company Description

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class opportunities across Europe. We pride ourselves on delivering bespoke staffing solutions for the luxury sector, ensuring that excellence is at the heart of every career move we facilitate.