[Hiring] German Speaking Roadside Assistance Agent @SIXT

Role Description

SIXT is hiring German-speaking Roadside Assistance Agents to support our customers across Germany — remotely from anywhere in Spain. Bring your German and/or English skills, a proactive mindset, and a passion for helping people. As the first point of contact in breakdown situations, you’ll provide fast, reliable support by phone and email, working closely with our Rostock team.

If you’re looking for a new challenge in the automotive sector and want to grow with a dynamic, modern company — we’d love to hear from you!

• Receive damage and breakdown reports from customers via phone.
• Independently coordinate necessary measures (e.g. towing services).
• Organize replacement vehicles.
• Forward breakdown cases to the manufacturer within the mobility program.
• Assist customers with questions related to breakdowns and mobility services.

Qualifications

• Fluency in both German and English, with excellent communication skills.
• Strong passion for supporting clients and providing solutions.
• At least 1 year of experience in a customer-facing or service-oriented role.
• Familiarity with MS Office and ease using digital systems.
• Availability for rotating shifts Monday to Sunday.
• Solution-oriented approach focused on delivering the best customer experience.

Benefits

• This fully remote position gives you the flexibility to work 100% from home, allowing you to better balance your professional and personal life.
• Take advantage of a wide range of discounts on SIXT rent, share, ride, and SIXT+, as well as exclusive deals on travel, tech, and lifestyle products.
• Be part of engaging team-building activities and participate in exciting global corporate events that connect colleagues from all over the world.
• Work alongside a highly motivated and skilled team, with plenty of opportunities to learn, grow, and advance your career in a dynamic international environment.

Company Description

We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight.

Get started with us and apply now!