[Hiring] Front Desk Concierge @Inspirit Senior Living

Role Description

As our Virtual Front Desk Concierge, you will serve as the remote heartbeat of our family communications network, welcoming families via phone and digital channels, managing inquiries, and ensuring seamless virtual support.

• Virtual Reception & Hospitality : Serve as the primary remote contact for incoming calls, digital inquiries, and family communications with warmth and professionalism.
• Family & Resident Support : Assist families and prospective residents with service coordination, scheduling virtual visits, and general community information.
• Digital Admin & Inquiry Logs : Maintain inquiry logs, update resident record software, and collaborate directly with our on-site leadership team.
• Cross-Departmental Coordination : Relay urgent family messages and requests directly to on-site nursing, dining, and facilities management teams to ensure prompt service.

Qualifications

• 1–2+ years of customer service, front office, or virtual administrative care experience (senior living, healthcare, or hospitality experience is a strong plus).
• Outstanding verbal and written communication skills paired with high empathy and active listening.
• Proficiency with office software (Google Workspace / MS Office) and quick adaptability to virtual community management platforms.
• Reliable high-speed internet and a quiet, dedicated home office setup for remote execution.
• Strong organizational skills with the ability to multitask calmly in a dynamic, person-centered setting.

Benefits

• 100% Remote flexibility (Work from home)
• Competitive hourly pay ($19.00 - $24.00/hr)
• Comprehensive Health, Dental, and Vision coverage options
• Generous Paid Time Off (PTO) and holiday pay
• Career advancement opportunities within Inspirit Senior Living’s expanding national network
• Dedicated, supportive leadership and a rewarding, mission-driven work atmosphere

Company Description

Join our team at Inspirit Senior Living and embark on a journey of growth and innovation.