[Hiring] Front Desk & Appointment Setting Virtual Assistant @20four7VA

Role Description

20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. We are seeking a phone-first Virtual Assistant to act as a front desk and appointment-setting support resource for a home remodeling client. The core responsibility is to handle both inbound homeowner calls and outbound follow-ups to warm leads (individuals who have already expressed interest through ads, inquiries, or lead lists).

• Follow provided scripts, qualify leads at a basic level, collect key discovery information, and schedule estimate or quote appointments based on the client’s calendar.
• Assist with basic off-call administrative support such as lead follow-up, scheduling coordination, email support, and light vendor communication when call volume is light.
• Objective: Assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.

Qualifications

• Prior experience in phone-based customer support, receptionist work, appointment setting, or call handling.
• Experience handling outbound calls, especially to warm leads.
• Clear, confident English communication with Level A-B accent.
• Comfortable following scripts while still sounding natural and engaging.
• Strong organization and attention to detail in CRM updates and scheduling.
• Ability to qualify leads and gather key information efficiently.
• Comfortable working in a structured, execution-focused support role.

Requirements

• Contracted Hours per Week: 40 Hours.
• Scheduled Working Days: Monday through Friday.
• Daily Working Time: 9 AM-5 PM PST.
• Contractors will operate under a Master Services Agreement and a Statement of Work.
• This is not an offer of employment; contractors are not employees of 20four7VA or any client.
• All compensation is processed through 20four7VA according to the terms of the engagement.

Benefits

• Competitive rates.
• Weekly payments.
• Various open roles are available.
• Free training and upskilling.
• Constant support and guidance.
• A vibrant community always ready to support you.
• And more!