[Hiring] French speaking Customer Support Agent @FlowDesk CX

Role Description

Are you a French speaker looking for a fresh start where the sun shines almost every day? We are searching for French-speaking Customer Service Advisors to join an international team in Greece. This is your chance to combine a professional career with the legendary Mediterranean lifestyle.

• Direct Support: Provide high-quality assistance to customers via phone and email regarding various inquiries.
• Accuracy: Ensure all information provided to customers is valid, complete, and follows correct procedures.
• Query Ownership: Take full responsibility for customer questions, ensuring they receive a timely and helpful response.
• Connection: Use your professional and friendly communication style to build great relationships with our community.

Qualifications

• Language Proficiency: Fluency in French (C1/C2) and a strong command of English (B2).
• Tech Skills: Confidence in helping customers troubleshoot basic connectivity, system, and device issues.
• Clarity: The ability to explain complex procedures to customers clearly from start to finish.
• Eligibility: You must hold EU Citizenship or a valid Residence Card.

Benefits

• Relocation Package: We provide support to help you move to Greece and get settled comfortably.
• Full Coverage: Access to private healthcare and comprehensive health insurance.
• Great Rewards: An attractive salary package including performance-based bonuses.
• Flexible Work: Enjoy the possibility of working from home while based in Greece.

Company Description