[Hiring] French Speaking Customer Experts @Mercier Consultancy Group

Role Description

We are currently seeking talented individuals for the French Speaking Customer Experts for Dyson position in Greece, representing one of the most innovative names in the consumer electronics industry. This is a unique opportunity to join an elite team and provide world-class support for Dyson’s sophisticated portfolio of technology, all while enjoying the Mediterranean lifestyle through our supported jobs in Greece.

• Act as a brand ambassador for Dyson, providing premium support within the consumer electronics sector.
• Manage inquiries regarding high-end home appliances and innovative technology via phone, email, and chat.
• Troubleshoot technical issues for customers, ensuring a seamless experience with Dyson products.
• Maintain a high level of customer satisfaction by delivering professional and expert advice in French.
• Document customer interactions accurately within our advanced CRM systems.
• Collaborate with internal teams to stay updated on the latest developments in the consumer electronics market.
• Strive to meet and exceed personal and team-based KPIs and quality assurance standards.

Qualifications

• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or work permit for employment in Greece.
• A genuine passion for consumer electronics and modern technology.
• Excellent communication skills with an empathetic and solution-oriented approach.
• Proficiency in computer navigation and digital communication tools.
• Ability to thrive in a remote work environment while remaining part of a highly engaged, international team.

Benefits

• Competitive Monthly Salary plus monthly performance bonus incentives.
• Exceptional financial stability with 2 extra salaries per year (13th and 14th salary).
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation provided).
• Comprehensive, fully paid training program to master Dyson’s product range.
• Full health insurance coverage and additional employee benefits.
• A career-defining role within the thriving sector of French-speaking jobs.
• Continuous professional development and opportunities for career progression.

Company Description

Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier global talent and industry-leading corporations. As a leader in European recruitment and BPO services, we pride ourselves on delivering bespoke career opportunities that define professional excellence.