[Hiring] Food and Safety Consultant @Crisis24

Role Description

We are seeking a Safety Consultant to join our US-based Product Risk Response (PRR) team. This mid-level role is ideal for a professional with food safety and/or quality experience who is ready to take on greater responsibility in live response situations while continuing to develop consulting and crisis management skills.

• Support product recall response cases, including contamination events and regulatory-driven recalls.
• Coordinate response activities and assist with client communications, data collection, and response tracking during live incidents.
• Liaise with internal teams and approved third-party providers to support execution of response actions.
• Participate in on-call and after-hours response support.
• Manage case documentation, timelines, response logs, invoicing, and Salesforce entries.
• Write case summaries and post-incident documentation.
• Track response actions and deadlines across multiple cases.
• Ensure all documentation complies with PRR standards.
• Support food safety and product risk consulting engagements, including recall preparedness and risk assessments.
• Conduct regulatory and technical research related to FDA, USDA, and FSMA requirements.
• Assist in developing client-facing materials, templates, and response plans.
• Apply foundational food safety knowledge to support incident analysis and decision-making.
• Build technical expertise through training and supervised client engagement.
• Collaborate with US and global PRR teams to ensure consistent service delivery.
• Provide operational and administrative support to senior consultants during high-tempo response situations.
• Contribute to improvements in response tools, templates, and internal processes.
• Maintain confidentiality and professionalism when handling sensitive client and incident information.

Qualifications

• Bachelor’s degree in Food Science, Food Safety, Biology, Public Health, Supply Chain, or related field
• 2–5 years of experience in food safety, quality, compliance, or related roles
• Exposure to food safety incidents, recalls, audits, or regulatory compliance
• Strong administrative, documentation, and coordination experience
• Proficiency with Microsoft Office and case management tools

Requirements

• Working knowledge of FDA, USDA, and FSMA regulations
• Experience supporting product recalls or crisis/incident response
• HACCP, PCQI, or similar certifications
• Experience working with insurers, consultants, and/or clients

Benefits

Crisis24 offers a competitive compensation and benefits package aligned with the US market, with opportunities for advancement within the PRR practice.

Accountability

• Performance is measured by quality and timeliness of case support, responsiveness during live incidents, adherence to SOPs, and ongoing professional development.

Authority

• Prepare client-facing documentation and reports for review
• Coordinate approved response activities under supervision
• No financial, contractual, or final decision-making authority