Financial Counselor @MyComputerCareer Inc
Customer Service
Salary usd 44,000 - 46..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 2mths ago

[Hiring] Financial Counselor @MyComputerCareer Inc

2mths ago - MyComputerCareer Inc is hiring a remote Financial Counselor. πŸ’Έ Salary: usd 44,000 - 46,000 per year πŸ“Location: USA

Role Description

This role involves meeting with potential applicants to provide financial aid assistance and educate them on Title IV eligibility.

  • Provide financial aid assistance to prospective and enrolled students.
  • Support the Director of Financial Planning and Financial Counselor Manager in maintaining Financial Aid Programs and compliance.
  • Assist Veterans in the completion of the VA Benefits Application.
  • Ensure compliance and confidentiality with all federal, state, and internal policies and procedures.
  • Provide clerical support to both the Director of Financial Planning and Financial Counselor Manager.
  • Counsel prospective students on financial aid eligibility and payment options.
  • Work closely with other Financial Planners and staff toward departmental goals.
  • Answer questions, inquiries, or requests from students and parents regarding financial aid programs and eligibility.
  • Perform other duties as assigned.

Following an initial 60-day training period, you will receive specialized training to manage simultaneous calls with students, which is a primary responsibility of this role. By the 90-day mark, you are expected to achieve proficiency in handling dual calls, ensuring effective communication and support for our students. Mastery of this skill is crucial for successful performance in this position.

Qualifications

  • High School Diploma/GED - Required
  • Associate and/or Bachelor’s Degree preferred or a combination of education and experience.
  • 2 years customer service experience preferred.
  • Financial Aid Experience preferred, but not required.
  • Proficiency with MS Office, navigating the Internet, and learning database software systems is essential.
  • Salesforce experience a plus.

Requirements

  • Attention to detail and analytical ability.
  • Willingness to perform complex tasks/multitask.
  • Maintain a high degree of confidentiality.

Benefits

  • Compensation Range: $44-46K
  • Remote work location.
  • Hours: M/T 10am-7pm EST, W/TH 12:30-9:30pm EST, Fri 10am-7pm EST (rotates once a month with a Saturday).

Physical and Cognitive Demands

  • Listen to potential students (on both phone and video platforms) and communicate verbal and written feedback.
  • Analyze financial aid paperwork and detect concerns or areas for improvement.
  • Frequently move about the office.
  • Maintain a high level of consistent cognitive function to effectively assist students.
  • Stoop, kneel, or crouch when maneuvering the office environment.
  • Lift up to 25lbs at times.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Financial Counselor @MyComputerCareer Inc
Customer Service
Salary usd 44,000 - 46..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Job Type full-time
Posted 2mths ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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