Field Service Technician @Air Clean Systems
Customer Service
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 2d ago

[Hiring] Field Service Technician @Air Clean Systems

2d ago - Air Clean Systems is hiring a remote Field Service Technician. ๐Ÿ’ธ Salary: unspecified ๐Ÿ“Location: USA

Role Description

The Remote Field Service Technician is a highly customer-focused role responsible for delivering exceptional on-site service for CS Medical equipment across the United States. This position requires 100% travel and serves as the primary face of the company to customers.

  • Deliver an outstanding on-site customer experience at every interaction.
  • Execute service work with urgency, professionalism, and technical excellence.
  • Complete all service documentation accurately, thoroughly, and in a timely manner.
  • Maintain customer satisfaction, support field operations, and ensure compliance with CS Medical quality standards.

Qualifications

  • High school diploma or equivalent.
  • 1โ€“3 years of experience in a technical or medical device service environment (or equivalent).
  • Strong communication skills (verbal and written) with a customer-first mindset.
  • High level of computer proficiency (MS Office, ERP systems).
  • Proven ability to manage documentation with speed and accuracy.
  • Strong attention to detail and organizational skills.
  • Valid driverโ€™s license with a clean driving record.

Requirements

  • Serve as the primary on-site representative of CS Medical, delivering a professional, responsive, and customer-first experience.
  • Build strong relationships with hospital and clinical staff through clear communication, reliability, and technical expertise.
  • Respond to customer needs with care and understanding, ensuring minimal disruption to their operations.
  • Perform installation, validation, maintenance, and repair of customer-owned equipment across the U.S.
  • Troubleshoot and resolve technical issues via phone, email, and in-person visits.
  • Ensure all equipment is operating safely and in compliance with company and regulatory standards.
  • Complete all service documentation accurately and completely, including service reports, final acceptance testing, training competency/records, and performance checks.
  • Ensure documentation is submitted same-day as the on-site visit.
  • Maintain organized and accurate records in the Service Departmentโ€™s central systems.
  • Maintain accurate inventory of company-owned tools, equipment, and spare parts.
  • Track and report usage, replenishment needs, and discrepancies.
  • Support service quality initiatives and customer satisfaction goals.
  • Provide valuable feedback from the field to improve products, service processes, and customer experience.

Benefits

  • Compensation package includes health insurance, dental insurance, vision insurance, life insurance, and Teladoc following an introductory period.
  • A 401K plan with employer contribution is offered.
  • The Company offers paid time off and paid holidays.
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Field Service Technician @Air Clean Systems
Customer Service
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 2d ago
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
Offer Declined โœ“
Unlock 152,720 Remote Jobs
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
Offer Declined โœ“
Unlock 152,720 Remote Jobs
ร—

Apply to the best remote jobs
before everyone else

Access 152,720+ vetted remote jobs and get daily alerts.

4.9 โ˜…โ˜…โ˜…โ˜…โ˜… from 500+ reviews
Unlock All Jobs Now

Maybe later