[Hiring] Field Service Representative @Pharma Logistics

Role Description

The Field Service Representative I position is responsible for providing reverse pharmaceutical services to Pharma Logistics customers in their assigned territory.

• Complete responsibility for servicing accounts in an assigned territory
• Coordinate and book travel to perform service events to meet and exceed customer expectations
• Maintain Pharma Dispatch compliance
• Accurate recording of pharmaceutical inventory via a laptop computer
• Package pharmaceutical products into shipping boxes
• Coordinate shipping arrangements with FedEx and UPS
• Meet or exceed assigned KPI/Metrics based on service quality, customer feedback, and overall productivity
• Ensure timely and appropriate communication with all key stakeholders and customers
• Develop and maintain strong business relationships with new and current customers to drive best-in-class customer satisfaction
• Manage and maintain expenses
• Up to 75% of daytime and overnight travel
• Ability to meet client needs through a high level of travel
• Other ad hoc projects & reports

Requirements

• High school diploma or GED, or equivalent work experience
• Minimum 4 years of industry or equivalent experience
• Must be able to work remotely and in a self-motivating capacity
• High level of accuracy and attention to detail
• Proficiency with computers and MS Office
• Ability to prioritize multiple tasks with varying urgency
• Exceptional organization and time management skills
• Ability to work independently as well as in a team
• Self-starter and able to work in a fast-paced environment

Benefits

• The salary range for this position is $22.00-26.50, per hour
• Medical, Dental, and Vision insurance (Blue Cross Blue Shield)
• Group life, AD&D, and long-term disability insurance
• 14 days of paid time off, along with major holidays
• The Company may offer 3% Company contribution on the 1st of the month following 60 days of service