[Hiring] Estimate Share Adjuster @Allstate

Role Description

As an Estimate Share Adjuster, you are responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual virtually or physically inspects damage to a vehicle, writes damage repair estimates, completes total loss valuations, and negotiates moderately complex and occasionally complex settlements.

• The Customer Service Expert: Live into Allstate’s Claims Culture by caring, empowering, and restoring. Lead with empathy.
• The Investigator: Investigate casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
• The Effective Communicator: Use phone, emails, and video chat to help customers through the claims process, offering their preferred communication method.
• The Negotiator: Evaluate and negotiate claims settlements with customers, vendors, and third-party carriers in accordance with legal and business standards.
• The Problem Solver: Utilize multiple tools in a fast-paced environment, employing critical thinking skills.
• The Recorder: Protect the company financially by executing policies and maintaining clear records of your work in a claims system.

Qualifications

• 18 months or more experience writing Auto collision estimates
• Prior experience using an auto estimating program such as CCC One / Mitchel, Audatex

Requirements

• As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets within 60 days of hire.
• Must maintain all licensing required for your role, including continuing education and state-affiliated requirements for licensing renewal.
• This role offers a $1,000 sign-on bonus if you have an active appraiser license or active adjuster license in TX, FL, or your resident state.

Benefits

• Competitive salary based on experience and qualifications
• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives
• Allstate Foundation donation match and grant opportunities