[Hiring] Entry-Level Customer Service / Client Success Specialist @AIL

Role Description

Ready to build a career from home where your communication skills, work ethic, and ability to connect with people can make a real difference? AO | Globe Life is expanding our virtual team and seeking motivated, service-focused professionals to join us as Remote Client Success Specialists.

• Work with individuals and families through scheduled virtual appointments
• Answer questions, explain available benefits, assist with enrollment, and provide continued client support

This opportunity combines:

• Customer Service
• Client Support
• Benefits Education
• Relationship Building
• Consultative Insurance Sales

Qualifications

• Friendly and comfortable speaking with people
• A strong verbal and written communicator
• An active listener
• Customer-focused and service-oriented
• Positive and professional
• Dependable and consistent
• Self-motivated
• Organized with strong time-management skills
• Comfortable solving problems
• Able to work independently from home
• Comfortable collaborating with a virtual team
• Confident learning new technology
• Coachable and receptive to feedback
• Goal-oriented
• Motivated by measurable results
• Interested in professional and leadership growth

Requirements

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional home workspace
• Be comfortable communicating through Zoom and phone
• Be comfortable using web-based technology
• Be willing to complete required training
• Be willing and able to obtain the appropriate state Life & Health Insurance License

Benefits

• Weekly commission payments
• Performance-based bonuses
• Renewal income
• Residual income opportunities
• Leadership compensation for qualifying representatives
• Performance incentives
• Recognition programs
• Uncapped Commission Potential
• Medical insurance reimbursement opportunities
• Company-supported life insurance
• Accidental Death Benefit coverage
• Professional coaching and mentorship
• Leadership-development programs