[Hiring] Entry Level - Customer Service @Spade Recruiting

Role Description

Your career should be about more than simply earning an income. It should give you the opportunity to grow professionally, create flexibility in your life, and make a meaningful difference for others.

We’re looking for motivated, people-focused individuals who are ready to learn, develop new skills, and build a rewarding career in a supportive environment where effort and performance are recognized.

What You’ll Do

• Assist clients in understanding their available benefit options
• Listen to individual needs and provide clear, personalized guidance
• Explain programs and coverage in simple, easy-to-understand terms
• Answer questions and help clients navigate the process confidently
• Maintain communication through timely follow-ups and ongoing support
• Build strong relationships by providing dependable and professional service

Training & Career Development

• Training from the start to help you learn the role and client process
• Ongoing coaching and mentorship from experienced team members
• Professional development focused on communication, client service, and leadership
• Performance-based advancement for individuals ready to take on greater responsibilities
• Long-term growth opportunities for those who demonstrate consistency and leadership potential

What You Can Expect

• Meaningful work helping individuals and families better understand their benefits
• Remote work environment with greater scheduling flexibility
• Structured opportunities for advancement and professional development
• Performance recognition through bonuses, incentives, and travel opportunities
• Previous incentive destinations have included Dubai, Dublin, Ibiza, and Tulum
• Collaborative team environment focused on support, development, and shared success

Qualifications

• A confident and professional communicator
• Comfortable speaking with and assisting different types of people
• Organized and attentive to details
• Self-motivated and capable of working independently
• Reliable when it comes to appointments and follow-up
• Adaptable and willing to learn
• Goal-oriented and motivated by professional growth
• Comfortable contributing within a team environment

If you’re looking for an opportunity where you can help people, develop valuable skills, and create room for long-term career growth, we encourage you to apply.