[Hiring] Engagement Manager @Instasks App platform

Role Description

We are looking for an Engagement Manager to build positive relationships with clients during projects. You’ll be the assigned clients’ first point of contact, ensuring that our customers remain satisfied with our services.

• Foster positive relationships with our customers as their primary point of contact.
• Help clients implement services and plan projects effectively.
• Ensure that contract terms and conditions are met.
• Manage invoices and bills for assigned customers.
• Identify upselling and cross-selling opportunities.
• Address customer issues with speed and efficiency.
• Work with sales teams to generate new business.
• Prepare reports on project performance.

Qualifications

• Proven experience as an Engagement Manager.
• Project management experience.
• Background in sales and customer service is a plus.
• Proficient in MS Office and CRM/project management software.
• Strong organizational and multitasking skills.
• Customer-oriented approach.
• Excellent verbal and written communication abilities.
• Sharp business acumen.
• Problem-solving aptitude.
• BSc/BA in Business or similar field.

Requirements

• Requires working from detailed instructions and occasional independent decision-making.
• Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals.

Benefits

• Build your future with a secure & safe platform.
• Be your own boss by choosing the TASKS that best suit your schedules.
• Build your income to help increase your revenue.
• Book tasks that are within a 15-mile radius.
• Clients will have a choice to give the providers reviews and star ratings.
• Our client's and providers' health & well-being are our highest priorities.