[Hiring] EDP Operations Support Specialist @Coupang
EDP Operations Support Specialist @Coupang
Customer Service
Salary unspecified
Remote Location
Employment Type contract
Posted Today

[Hiring] EDP Operations Support Specialist @Coupang

Today - Coupang is hiring a remote EDP Operations Support Specialist. πŸ’Έ Salary: unspecified πŸ“Location: South Korea

Role Description

쿠팑이츠λ₯Ό μ΄μš©ν•˜λŠ” 고객과 μŠ€ν† μ–΄, λ”œλ¦¬λ²„λ¦¬ νŒŒνŠΈλ„ˆμ˜ 문의λ₯Ό 효율적으둜 μ‘λŒ€ν•  수 μžˆλ„λ‘ μ‘λŒ€ ν”„λ‘œμ„ΈμŠ€μ™€ μ •μ±… μˆ˜λ¦½ν•˜κ³  수립된 λ‚΄μš©μ„ κ³ κ°μ„Όν„°μ—μ„œ μ‰½κ²Œ μ΄ν•΄ν•˜κ³  μ‘λŒ€μ‹œ μ°Έμ‘°ν•  수 μžˆλ„λ‘ 상담지식을 κ΄€λ¦¬ν•©λ‹ˆλ‹€.

  • μƒλ‹΄κΈ°μ€€λŒ€λ‘œ μ‘λŒ€κ°€ 이루어지고 μžˆλŠ”μ§€ κ³ κ°λ§Œμ‘±λ„ 평가와 QA평가 등을 톡해 점검 ν›„ κ³ κ°μ„Όν„°λ‘œ ν”Όλ“œλ°± ν•˜λŠ” μ—­ν•  μˆ˜ν–‰
  • VOC 뢄석을 ν†΅ν•œ λΉ„μ¦ˆλ‹ˆμŠ€ ν”„λ‘œμ„ΈμŠ€μ™€ μ‹œμŠ€ν…œμ— λŒ€ν•œ κ°œμ„  사항 발꡴
  • μœ κ΄€λΆ€μ„œμ™€ ν˜‘μ—…ν•˜μ—¬ 고객 κ²½ν—˜ ν–₯상

* λ³Έ μ±„μš© 건은 쿠팑 μ†Œμ†μ΄ μ•„λ‹Œ 쿠팑이츠의 μ£Όλ¬ΈλΆ€ν„° λ°°λ‹¬κΉŒμ§€μ˜ μ„œλΉ„μŠ€λ₯Ό 총괄 μš΄μ˜ν•˜λŠ” μžνšŒμ‚¬ μΏ νŒ‘μ΄μΈ μ„œλΉ„μŠ€ μ†Œμ†μž„μ„ μ•Œλ €λ“œλ¦½λ‹ˆλ‹€.

Qualifications

  • μ—‘μ…€ ν™œμš© κ°€λŠ₯

Requirements

  • 컴퓨터곡학 μ „κ³΅μž
  • SQL/파이썬 κ°€λŠ₯

Benefits

  • 3κ°œμ›” 계약직 (μž…μ‚¬ ν›„ μ„±κ³Ό 평가에 따라 μ—°μž₯ 및 μ •κ·œμ§ μ „ν™˜ κ²€ν†  κ°€λŠ₯)
  • μž¬νƒ 근무

Company Description

μΏ νŒ‘μ΄μΈ μ„œλΉ„μŠ€(Coupang Eats Services)λŠ” Delivery service에 λŒ€ν•œ 차별화 μ „λž΅μ„ μ„Έμš°κ³ , 쿠팑이츠의 고객, 상점주, 그리고 λ°°λ‹¬νŒŒνŠΈλ„ˆλ“€μ—κ²Œ ν•œμΈ΅ 더 κ°•ν™”λœ μ„œλΉ„μŠ€μ™€ 지원을 μ œκ³΅ν•˜κ³  μžˆμŠ΅λ‹ˆλ‹€.

  • κ³ κ°μ—κ²Œ λ†€λΌμš΄ 고객 κ²½ν—˜μ„ 선사
  • μƒμ μ£Όμ—κ²ŒλŠ” μ›μŠ€ν†± μ„œλΉ„μŠ€ 제곡
  • μ—¬λŸ¬ λΆ„μ•Όμ˜ μ „λ¬Έκ°€λ‘œ κ΅¬μ„±λœ νŒ€ 운영
  • 고객과 상점주, λ°°λ‹¬νŒŒνŠΈλ„ˆκ°€ μ›ν•˜λŠ” κ°€μΉ˜ κ³ λ―Ό 및 연ꡬ
  • μƒˆλ‘œμš΄ ν˜μ‹ κ³Ό νŒ¨λŸ¬λ‹€μž„ λ³€ν™” 이끌기
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EDP Operations Support Specialist @Coupang
Customer Service
Salary unspecified
Remote Location
Employment Type contract
Posted Today
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remote Be aware of the location restriction for this remote position: South Korea
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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