e-Commerce Fulfillment Specialist @AUTOMOTIVE PARTS HEADQUARTERS
Customer Service
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 2mths ago

[Hiring] e-Commerce Fulfillment Specialist @AUTOMOTIVE PARTS HEADQUARTERS

2mths ago - AUTOMOTIVE PARTS HEADQUARTERS is hiring a remote e-Commerce Fulfillment Specialist. ๐Ÿ’ธ Salary: unspecified ๐Ÿ“Location: USA

Role Description

Join our team as an e-Commerce Fulfillment Specialist, where youโ€™ll play a vital role in ensuring online orders are processed accurately, shipped on time, and supported with exceptional service.

  • Monitor and manage all incoming and outgoing e-commerce orders, resolving issues quickly and accurately
  • Pack and ship orders during peak volume days or when warehouse coverage is limited
  • Update order changes and exceptions on customer platforms (short-ships, cancellations, substitutions, shipping delays)
  • Serve as the primary point of contact for e-commerce customer service via phone, email, and messaging platforms
  • Process return authorizations for e-commerce orders
  • Track orders, revenue, payments, returns, and refunds; prepare monthly reports for Accounting
  • Build and maintain large Excel data files using information from ERP/POS systems and third-party product sources
  • Collaborate with internal teams to improve processes and enhance the customer experience

Qualifications

  • At least 2 years of experience in customer service, warehouse operations, or an auto parts environment
  • Strong Microsoft Excel skills
  • Ability to troubleshoot issues and work collaboratively with others
  • Knowledge of automotive products and markets preferred
  • Excellent time management, multitasking, and organizational skills
  • Clear verbal and written communication abilities
  • Strong attention to detail and analytical mindset
  • Valid driverโ€™s license

Benefits

  • Stable, growing company with long-term career opportunities
  • Supportive team environment and hands-on training
  • Competitive pay and benefits
  • Opportunity to build valuable e-commerce and operations expertise

Work Location

This position is open to remote candidates residing in the following states:

  • North Dakota
  • South Dakota
  • Iowa
  • Nebraska
  • Georgia
  • South Carolina
  • Colorado
  • Montana
  • Minnesota
  • Florida
  • California

Why Youโ€™ll Love Working Here?

  • Comprehensive Benefits Package: Medical, Dental, Vision
  • Life and Disability Coverage: Basic, Voluntary, Short- and Long-Term Options
  • Retirement & Profit Sharing: 401(k) with Company Match
  • Paid Time Off
  • Employee Discount & Assistance Program (EAP)
  • Career Growth Opportunities within a respected and growing company
Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
e-Commerce Fulfillment Specialist @AUTOMOTIVE PARTS HEADQUARTERS
Customer Service
Salary unspecified
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type full-time
Posted 2mths ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply โœ“
Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
Interview Completed โœ“
Offer Accepted โœ“
Offer Declined โœ“
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